Create a mind map for the CRM program you began working on in the Week 2 assignment (job analysis of a commercial airline pilot). Explain how these function at the following levels: Set ObjectivesOrg

Create a mind map for the CRM program you began working on in the Week 2 assignment (job analysis of a commercial airline pilot).  Explain how these function at the following levels: 

  • Set Objectives
    • Organization level
    • Job Level
    • Personal Level

Write a 150-word response in which speculate on the following: What training design and delivery method would be most useful for this program? 

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