Question 1 Diversity refers to The cultural competence between persons or groups The differences between persons or groups The similarities between

Question 1

1. Diversity refers to
2. The cultural competence between persons or groups
3. The differences between persons or groups
4. The similarities between persons or groups
5. The bias between persons or groups

5 points  

Question 2

1. Which of the following best describes the ultimate goal of the systems approach to diversity and cultural competence in health care?
2. Improved satisfaction for diverse employees
3. Improved diversity management practices
4.     Imp roved health outcomes for diverse individuals 
5.  Improved cultural sensitivity

5 points  

Question 3

1. The flow of students into a professional occupation is often called
2. Skills gap
3. Workforce diversity
4. Career pipeline
5. Concordance

5 points  

Question 4

1. Which of the following is NOT a way to reduce health care disparities?
2. Train health care providers in providing culturally competent care
3.  Keep health care delivery standardized in all locales
4.  Collect, measure and evaluate outcomes and interventions
5.  Alter health care structures

5 points  

Question 5

1. Which of the following is NOT one of the risks of lower socioeconomic status in health care?
2. Genetic predisposition
3. Lower quality of care
4. Health insurance inequities
5. Limited access to care

5 points  

Question 6

1. Which of the following is the definition of cultural identity?
2.  A multi-dimensional self-concept drawn from allegiance to and acceptance by an ethnic or cultural group
3. Recognition of the strong effects of culture on self and others
4. Societal beliefs and customs that reinforce the assumption that majority culture-for example, dialect, traditions, and appearance-is superior and minority culture is inferior

5 points  

Question 7

1. Which of the following does NOT describe the process of acculturation?
2. Contact with a culture different from one’s own
3. Stereotyping people from different cultures
4. Learning new values, beliefs, and behaviors
5. Internalizing aspects of a new culture

5 points  

Question 8

1. What is the term used for an assumption that people from other cultures are more like you than they actually are?
2.  Projected similarity
3.  Ethnocentrism
4. Stereotyping
5. Cultural relevancy

5 points  

Question 9

1. Which of the following is the definition of implicit bias?
2. The act of oversimplifying or overgeneralizing the characteristics of a group or a member of a group
3. Consciously held attitudes toward a target such as an identity group or a diversity dimension
4. Unconsciously held attitudes toward a target such as an identity group or a diversity dimension
5. The hierarchy of beliefs and convictions that guide a person’s conduct, choices, and goals

5 points  

Question 10

1. What is NOT a hallmark of culturally competent health care professionals?
2. Readiness to change
3. Awareness of implicit biases
4. Preference for homogeneity
5. Openness to self discovery

5 points  

Question 11

1. Which of these is NOT an obstacle to training health care clinicians in cultural competence?
2. The evidence base for cultural competence is not well developed
3.  The term ‘cultural competency” might appear to call into question their skills
4.  Cultural epidemiology
5.  Lack of trainer familiarity with the workplace environment

5 points  

Question 12

1. Which one of these is NOT a cultural factor affecting health care?
2. Gender roles
3. Bias and discrimination
4. Ethnomedical syndromes
5. Diets and dietary practices

5 points  

Question 13

1. Proxemics is?
2. The study of the cultural meaning of interpersonal distance in communication
3. Process of understanding whether the receiver understood the intended message
4. Pattern of relationships among people in a group
5. The field of study that examines responses to drugs in relationship to genetic

5 points  

Question 14

1. Which of these is a common problem associated with the use of untrained interpreters?
2. Intentional editing of patient’s or doctor’s utterances
3. Language concordance
4. Familiarity with medical and health care terminology
5. All the above

5 points  

Question 15

1. Which of these is a common problem associated with the use of untrained interpreters?
2. Intentional editing of patient’s or doctor’s utterances
3. Language concordance
4. Familiarity with medical and health care terminology
5. all of the above.

5 points  

Question 16

1. Which of these is not recommended as a practice when working with interpreters? (c)
2. Treating the interpreter as a respected health care professional
3. Learning basic words and phrases from the target language and asking for clarification of unfamiliar beliefs or behaviors
4. Maintaining eye contact with the interpreter
5. Choosing an interpreter whose age, gender and background are close to the patient’s

5 points  

Question 17

1. Which of the following can trigger change in an individual’s dominant group identity status?
2. Experiences
3. Self Reflection
4. Change in worldview
5. All of the above

5 points  

Question 18

1. Which of the following statements best describes the relationship between strategic orientation and diversity management practices?
2. Diversity management practices are not related to strategic orientation
3. Diversity management practices are positively associated with strategic orientation
4. Diversity management practices are contingent on strategic orientation
5. Strategic orientation is contingent on diversity management practices

5 points  

Question 19

1. In health care, diversity management generally refers to
2. Human resource management and other practices related to recruitment and retention of a diverse workforce
3. Practices related to the delivery of culturally and linguistically appropriate patient care
4. Both
5. Neither

5 points  

Question 20

1. A change agent is best described as
2. A community activist who insists on organizational transformation
3. A senior level administrator who leads the process of organizational transformation
4. Any individual who leads the process of organizational transformation
5. A physician who advocates for patients