House’s path-goal leadership model advises managers to use leadership styles that complement…

_________ strategically links all operations dealing with resource supplies.
A)
Total quality management.
B)
Customer relationship management
C)
Value chain management.
D)
Supply chain management.
E)
Internal customer management.
2.
The __________ purpose of performance appraisal is intended to assist people in their training and continued personal development.
A)
Development.
B)
Labor relations.
C)
Evaluation.
D)
Orientation.
E)
Socialization.
3.
A form of licensing in which a foreign firm buys the rights to use another's name and operating methods in its home country is called __________.
A)
outsourcing
B)
a strategic alliance
C)
a licensing agreement
D)
franchising
E)
a joint venture
4.
__________ direct activities toward key and specific performance results.
A)
Strategic objectives.
B)
Corporate objectives.
C)
Operating objectives.
D)
Planning objectives.
E)
Official objectives.
5.
House's path-goal leadership model advises managers to use leadership styles that complement situational needs. Which of the following statements accurately represents the advice provided by the path-goal model?
A)
When performance incentives are poor, participative leadership is needed to clarify individual needs and identify appropriate rewards.
B)
When task challenge is insufficient, achievement-oriented leadership is needed to set goals and raise performance aspirations.
C)
When worker self-confidence is low, supportive leadership is needed to increase confidence by emphasizing individual abilities and offering needed task assistance.
D)
When job assignments are ambiguous, directive leadership is needed to clarify task objectives and expected rewards.
E)
All of these are accurate statements.
6.
The responsibility of __________ involves human resource planning, recruitment, and selection.
A)
Attracting a quality workforce.
B)
Maintaining a quality workforce.
C)
Staffing a quality workforce.

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