Explain how you, as a manager, are able to use your emotional intelligence to minimise the impact… 1 answer below »

1. Explain how you, as a manager, are able to use your emotional intelligence
to minimise the impact of your own emotions on others in the workplace.
You must document the following:
• Your own emotional strengths and weaknesses (5 marks)
• Your personal stressors and emotional states related to the workplace
(5 marks)
• Your emotional triggers in relation to these personal stressors (5 marks)
• Your workplace behaviours that demonstrate the management of your
emotions (5 marks)
• How you have developed your emotional intelligence. (5 marks)
2. Describe a situation in which you have used your emotional intelligence to
do the following:
• Responded to an emotional state of a co-worker by assessing emotional
cues (5 marks)
• Responded to an emotional state of a co-worker by recognising varying
cultural emotional cues (5 marks)
• Demonstrated flexibility and adaptability in dealing with a co-worker
(5 marks)
• Taken into account the emotions of others when making a decision.
(5 marks)
3. Explain how you have promoted the development of emotional intelligence
in others in the workplace including how you have:
• Provided opportunities for others to express their thoughts and feelings
• Assisted others to understand the effect their behaviour and emotions
has on others in the workplace
• Encouraged the self-management of emotions in others
• Encouraged others to build productive relationships to maximise
workplace outcomes.
(20 marks)
4. Why is it important to strive for a positive emotional cli