How does reluctance to discuss information found on the web affect an individual’s decision to follow the provider’s treatment plan.

Sewell Chap. 13

1. How does reluctance to discuss information found on the web affect an individual’s decision to follow the provider’s treatment plan.
2. A patient that is having surgery gives you a printout of the complications of the surgery for which he or she is scheduled.  Additionally, the information advocates alternative treatments.  Discuss how you can work with this patient. Please provide more than just “refer to the surgeon.

This only has to be 250 words, not a long post at all. The reference material that should be used is below.